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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kam Pechtl

August 12, 2024

5  out of  5
rating by Kam Pechtl
"Brennen's team is exceptional. I needed to update a policy, Candace was very helpful and informative. Craig even asked me about the outcome of repairs on my truck. Someone hit my vehicle 7 months ago so I had to deal with their insurance which was not fun. Totally impressed with Craig's interest in that event. Things like this are why I have been with State Farm for decades. Thank you."
We responded:
"Thank you so much for the review!! Craig and Candace are rockstars in the office and I'm so happy you've had a great experience with us! We really appreciate your business and thank you for your being a customer all these years! "
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Vanessa Haack

July 23, 2024

5  out of  5
rating by Vanessa Haack
"Always so knowledgeable and friendly. Great team to work with for all your insurance needs!"
We responded:
"Thank you so much for the kind words, Vanessa! It's always great seeing you when you visit the office!! "
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abbi griffith

July 11, 2024

5  out of  5
rating by abbi griffith
"I got a crack in my windshield today and Brennen’s team had me set up for an appointment within an hour, excellent customer service and I could not recommend enough!"
We responded:
"Thanks, Abbi!! So happy we could help to make the claim process a smooth experience!"
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Verenice Penate

May 6, 2024

5  out of  5
rating by Verenice Penate
"Mr. Rossman and his team are amazing! I’m so happy we stopped by their office. My husband and I were overwhelmed when looking for new insurance. Candace made the entire process so smooth for us and got us exactly what we were looking for and more, even after all the questions we had. They all have a positively, beautiful attitude. And we couldn’t be more pleased with our choice. Thank you Mr. Rossman, Candace and Craig. You guys are awesome"
We responded:
"Thanks so much, Verenice! It was great getting to meet you and Porfirio the other day! Happy to have you both with our office moving forward! "
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Lexi Archambault

May 5, 2024

5  out of  5
rating by Lexi Archambault
"Brennen has been great to work with! We switched to Brennen for auto, boat and home insurance and couldn’t be happier with his services. Brennen is quick to answer our questions, makes sure we understand everything by explaining various plans in detail, and has even assisted us over the weekend when we have bought new items requiring coverage!"
We responded:
"Lexi! Thank you so much for trusting us with your insurance! I look forward to helping you and your family for years to come! "
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Julian Hogervorst

April 24, 2024

5  out of  5
rating by Julian Hogervorst
"Very happy with my Agent, is able to answer any insurance questions you may have. And is very knowledgeable and great explainer on those matters. Would highly recommend Brennen as agent to anyone who is looking for a great insurance agent and get the feeling you are taken care off."
We responded:
"Julian! Thanks for the kind words! So happy to have you and Sarah be a part of our State Farm family! "
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Jordan Geiger

April 23, 2024

5  out of  5
rating by Jordan Geiger
"Great experience working with Brennen. Appreciated his promptness in answering all the questions I had. Would absolutely recommend for your insurance needs!"
We responded:
"Thanks so much for the 5-star review, Jordan! Happy to have you with our office and I look forward to providing insurance and financial services to you and your family in the future!"
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JP Feland

April 23, 2024

5  out of  5
rating by JP Feland
"Brennen and his team made the insurance process easy. They are great to work with and very knowledgeable. Highly recommend!"
We responded:
"I really appreciate the kind words, JP! Thank you for your 5-star review!! "
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Codi Feland

April 23, 2024

5  out of  5
rating by Codi Feland
"Brennan has provided excellent customer service, is always prompt in his communication, and looks out for the best interest of our family! We can’t thank him and his team enough for their knowledge and guidance— Highly recommended!"
We responded:
"Codi! Thank you so much for the kind words! It has been a pleasure to work with you and your family! Thank you for trusting us with your insurance needs! "
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Rob Pedersen

April 23, 2024

5  out of  5
rating by Rob Pedersen
"We had just switched to Brennen and the following day I was in an accident. I hadn’t even received my new insurance cards and I had no issue! Brennen and Craig were there for any and all help and assistance! The entire process was smooth and flawless, they made me feel as I was part of a larger family and answered questions I hadn’t even asked! He works tirelessly, day and night! It didn’t matter what time I had a question, I asked, he answered, almost like a real life nighthawk! We appreciate everything his office does for us, HIGHLY recommended!!"
We responded:
"Rob! Thank you for the awesome review!! I tell my team the only reason I order UPS packages now is so we get to see you! You're the best!! "
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Roxanne Hepper

April 22, 2024

5  out of  5
rating by Roxanne Hepper
"Brennen has been great to work with. He is very thorough, knowledgeable and took his time explaining my policies to me. I highly recommend Brennen for your insurance needs."
We responded:
"Thank you for trusting our office with your insurance needs, Roxy! We appreciate your business!! "
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Jon Schneider

April 22, 2024

5  out of  5
rating by Jon Schneider
"Brennen Rossman at State Farm Insurance was able to get me set up with everything I need and awnsered all the questions I had about the coverages he provided for me. Very fast response time and I know he will always be there for me when I need him! You can really tell that Brennen cares and wants to help in any way he can! I highly recommend getting a hold of Brennen Rossman for your Insurance needs!"
We responded:
"Jon! Thank you for the kind words and trusting us with your insurance needs! You are awesome!! "
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Samantha Archambault

April 22, 2024

5  out of  5
rating by Samantha Archambault
"Brennen and his team are highly responsive and efficient! Very friendly and eager to help!"
We responded:
"Thank you so much, Samantha! I look forward to working with you on your insurance needs in the future and thanks again for trusting us! "
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Alexandra Streifel

April 22, 2024

5  out of  5
rating by Alexandra Streifel
"When examining our insurance options in preparation to buy our new home, my husband and I were somewhat overwhelmed with all the factors we needed to consider. That, combined with some negative past experiences when filing claims with other insurance providers, meant that finding a great insurance agent was a priority for us. From the start Brennan was exceptional to work with - he was professional, responsive, answered all of our questions completely, and gave us practical advice towards coverage. We happily and confidently switched our insurance over to State Farm, and are so grateful to have a wonderful agent in Brennan. We highly recommend reaching out to Brennan for anyone looking for insurance options in the Bismarck-Mandan (or beyond) area!"
We responded:
"Wow!! Thank you so much for the kind words, Lexi! It was an absolute pleasure to work with you guys! Congrats again on the new home!! "
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jose casanova

March 15, 2024

5  out of  5
rating by jose casanova
"Excellent top of the line customer service"
We responded:
"Thank you so much for the kind words, Jose! Happy to have you and your family insured with our office!! "
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bart goop

October 28, 2023

5  out of  5
rating by bart goop
"Craig Kello helped me get all set up with an insurance plan that best served my needs. Awesome team, very glad I came to these fine folks!"
We responded:
"Thank you for choosing our office for your insurance needs!! "
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Robert Kringler

October 18, 2023

5  out of  5
rating by Robert Kringler
"Brennen’s team has been wonderful to work with, particularly Craig! quick and thoughtful communication. needed a tow (that was covered under my policy) and had a check in the mail the same day! good people, great service."
We responded:
"Thank you for the five star review, Robert! Craig is a rockstar in our office and I'm so happy to hear about the great service you have received! We truly pride ourselves on providing exceptional service! Thank you for choosing our office for your insurance needs! "
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Courtney Mcmurtrey

April 27, 2023

5  out of  5
rating by Courtney Mcmurtrey
"I was looking for quotes on a few different things and I was blown away with the prices they were giving me. And the advice I got was exceptionable and honestly so knowledgeable and I appreciated it! Really an amazing team here! Thank you again guys!"
We responded:
"Thanks so much, Courtney! It was so awesome meeting you! Thanks again for trusting our agency with your insurance needs!! "
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Sara Schumacher

April 7, 2023

5  out of  5
rating by Sara Schumacher
"Brennen was great to work with. His quick response time, knowledge in the best policy for our family; made the process very easy. Highly recommend Bennen and his agency for all your insurance needs!"
We responded:
"Sara! It was awesome working with you!! So happy to have you insured with our office! "
Profile photo of Devin Rogers

Devin Rogers

April 7, 2023

5  out of  5
rating by Devin Rogers
"Brennen was amazing to work with. Made sure I got the right policies for the right price. If I had any questions he responded quickly and made sure that I was taken care of. I highly recommend this agency!"
We responded:
"It was a pleasure working with you, Devin! We really appreciate you giving our agency the opportunity to earn your business! "
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Austin Muth

April 5, 2023

5  out of  5
rating by Austin Muth
"Brennen does an excellent job. He’s everything you want in an insurance agent. Treats you fairly, timely responses, and is an overall great person. I would recommend him to anybody!"
We responded:
"Appreciate the review, Austin!! It has been a pleasure working with you! "
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Matt Tisdale

April 3, 2023

5  out of  5
rating by Matt Tisdale
"The last agent you’ll ever need! Very responsive and met all my needs. Would highly recommend!"
We responded:
"You are awesome, Matt!! Thank you for trusting our agency with your insurance! "
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Kylene Wolf

March 20, 2023

5  out of  5
rating by Kylene Wolf
"Brennen has been providing me with business, auto, and life insurance for years! He’s very knowledgeable and always finds the best policy to meet my current stage in life."
We responded:
"Thank you, Kylene!! It has been a pleasure working with you and getting the opportunity to watch your family grow over the years! "
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Leah Tisdale

March 7, 2023

5  out of  5
rating by Leah Tisdale
"We can’t recommend Brennen enough for your insurance needs! He is knowledgeable, thorough and took his time explaining our policies to us. Additionally, our premiums were cheaper than our previous insurance. We are glad we switched to Brennen and State Farm!"
We responded:
"Leah! Thank you for trusting me and giving our office the opportunity to earn your business! So happy to have you and Eric join our State Farm family! "
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Thomas george

February 23, 2023

5  out of  5
rating by Thomas george
"I was able to work with Craig Kyllo and his customer service was exceptional. I submitted an online inquiry and he called me right away the next day and gave me different quotes and made sure I understood the quotes too. When I made my decision he was able to get my vehicle insured within a 10 minute phone call. Craig’s service was quick and efficient. Thanks again Craig!"
We responded:
"Thank you for the review, Thomas! I'm so glad our team was able to give you such a great experience with our State Farm Agency! We appreciate you choosing us for your insurance needs! "